Last updated: September 17, 2026
This Privacy Policy explains how Motor City DNA & Background Services LLC (“Motor City DNA,” “we,” “us,” or “our”), located in Michigan, collects, uses, and protects information when you visit motorcitydna.com, request an appointment, or use our services.
Information We Collect
Information You Provide
When you submit an appointment request or contact us, we may collect your name, email address, phone number, selected service, preferred appointment date and time, and any notes you choose to provide. After we contact you, we may request additional information needed to provide an authorized DNA collection, background screening, invoice, or related service.
Website & Device Information
Our website and service providers may collect information such as your IP address, browser type, device type, pages visited, and approximate usage data through cookies or similar technologies. This information helps us operate, secure, and improve the website.
Payment Information
Payments may be processed by a third-party payment or invoicing provider. Motor City DNA may receive transaction details, but we do not store your complete payment-card number on this website.
How We Use Information
- Respond to questions and appointment requests
- Confirm availability, send invoices, and provide requested services
- Coordinate authorized collection, laboratory, background-screening, payment, and delivery services
- Communicate about appointments, results, or service updates
- Maintain records, prevent misuse, improve the website, and meet legal obligations
Sensitive Information
Please do not place Social Security numbers, government-identification images, medical records, genetic results, or other highly sensitive information in the public appointment form. If additional information is required, we will provide appropriate instructions after contacting you.
When We Share Information
We may share only the information reasonably needed with authorized laboratory partners, background-screening providers, payment or invoicing providers, website and email service providers, and professional advisers. We may also disclose information when required by law, court order, or a valid legal process. We do not sell personal information for monetary payment.
DNA Testing & Background Screening
DNA samples and testing information are handled according to the selected service and the procedures of the processing laboratory. Legal DNA testing may require identity verification and documented chain of custody. Background screening is performed only with the authorization and information required for the requested search.
Data Retention & Security
We retain information only as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, and meet legal or contractual requirements. We use reasonable administrative and technical safeguards, but no website, email, or electronic transmission can be guaranteed completely secure.
Children & Minors
Appointment requests involving a minor should be submitted by a parent, legal guardian, or other properly authorized adult. Our website is not intended for children to submit personal information independently.
Your Choices
You may ask us to correct or delete personal information you provided through the website, subject to records we must retain for legal, contractual, laboratory, payment, or operational reasons. You may also limit cookies through your browser settings.
External Links
Our website may link to third-party websites. Their privacy practices are governed by their own policies, and Motor City DNA is not responsible for those practices.
Changes to This Policy
We may update this Privacy Policy as our services or practices change. The “Last updated” date above will show when revisions were made.
Contact Us
Questions about this Privacy Policy may be directed to info@motorcitydna.com or 1-800-988-8867.
